M-Pulse Fiber LLC

Fastest GIG in town
Menu
  • Plans
  • Forms and Disclosures
  • ACP/Lifeline
    • Affordable Connectivity Program
    • Lifeline Program Overview
  • Contact Us
  • Bank Draft Form

FAQs

General Questions

What information will I need to provide to set up a new service?

What do HolstonConnect customers pay up front with new service?

Do I have to pay a deposit for HolstonConnect services?

Do I have to sign a contract?

Will my Holston Electric service and HolstonConnect services be on the same bill?

Can I pay my HolstonConnect bill at Holston Electric Cooperative?

Can HolstonConnect wire my facility?

Does HolstonConnect offer 24/7 Technical Support?

What do the charges on my bill mean?

Telephone

Can I keep my current number?

If I want to port my current number, what type of information will I need?

How do I register my telephone number with the “Do Not Call” registries?

What features are available with Connect Phone?

Can I call toll-free numbers with HolstonConnect?

What if I want to see my call history?

Television/Video

How do I set up video streaming?

How do I program my HolstonTV remote?

Which devices support the download of the HolstonTV app?

How do I set up Alexa Video Skills?

High-Speed Internet

What is HolstonConnect Whole Home Wi-Fi?

Why should I take your Whole Home Managed Wi-Fi?

What type Wireless Router does HolstonConnect provide through Whole Home Managed Wi-Fi?

With the Managed Whole Home Wi-Fi, what access will I be given?

Will there be a cable modem installed inside my home?

What are the Wireless Router requirements?

Is my home blocking my Wi-Fi?

Why do I have interference with my Wi-Fi?

How fast will the internet service be?

Will there be e-mail accounts with HolstonConnect?

Do you have any caps on your service?

Do you have any blocks on specific websites?

Are the IP Addresses provided by HolstonConnect Public or Private?

Does HolstonConnect offer a Static IP Address?

How large is the interior equipment for high-speed internet?

Why does my speed test indicate I am not getting the Upload or Download Speeds I am paying for?

What do I do if I am experiencing slow speeds?

Like Us On Facebook

Facebook Pagelike Widget

Main Office

Address
50408 Greenbriar Rd
Amory, MS 38821

Mailing address:
P O Box 300
Amory, MSĀ  38821

For Billing Inquires:
662-256-2962
info@mpulsefiber.com

For Technical Support:
833-935-2772
support@mpulsefiber.com

  • Plans
  • Forms and Disclosures
  • ACP/Lifeline
    • Affordable Connectivity Program
    • Lifeline Program Overview
  • Contact Us
  • Bank Draft Form
M-Pulse Fiber LLC Copyright © 2020. All rights reserved. For Copyright information email us @ copyright@mpulsefiber.com